Ensuring quality of care for women’s and children’s health

Overview

Poor quality of care is a critical barrier to women and children’s utilization of health services in low- and middleincome countries (LMICs). Wait times, administrative ineffi ciency, weak or insensitive case management, drug stock-out, equipment shortages and poor condition of facilities have all been shown to restrict the intended benefi ts of universal health coverage. Quality considerations are as important as direct and indirect costs in determining health-seeking behaviour, yet still do not receive the same attention from health planners as service coverage and affordability. The benefi ciaries of reproductive, maternal and child health services are often the most vulnerable. Women and children have the right to safe, effective, patient-centered health services that respect their needs, perspectives and dignity